We are excited to get your order to you! If you received a confirmation email with an order
number, your order has successfully processed through our system. Please allow 5-7 business days
for delivery.
Orders + Shipping
Q: What is the status of my order?
We are excited to get your order to you! If you received a confirmation email with an order
number, your order has successfully processed through our system. Please allow 5-7 business days
for delivery.
Q: I am having trouble placing an order. Can you help?
We apologize for the inconvenience! Here are a couple common issues you may be experiencing.
If you are having trouble logging into your account, please follow these steps to reset your password:
1) Visit this login page
2) Click "Forgot Password?”
3) Enter your email address on the password reset modal and click “send."
4) Check your inbox for an email from Info@DynamicCatholic.com with the subject line: "Reset Your Dynamic Catholic Password" and follow the instructions.
If you need to get to the next step in the order process, click the shopping cart in the top right corner of your screen to get to your shopping cart to start the checkout process.
We would also be happy to help you place your order via phone. Please give our Mission Team a call at (859) 980-7900, Monday-Friday, 8:30AM-5:30PM EST.
Q: I am placing an order for a parish. Can I place an order online? Can we be billed for the order?
We are excited to get an order to your parish! Please call us at (859) 980-7900 to get an account set up and place an order. We are able to invoice you for the order, and we can set up your account so you can place orders online in the future and pay via invoice.
Q: What is your return/refund policy?
At Dynamic Catholic, we provide great Catholic resources that inspire people to rediscover Catholicism and live with passion and purpose. With the support of our dedicated donors, we are able to produce and distribute quality products at a fraction of their normal retail value.
While this model allows us to reach thousands of people with the inspiring truths of our faith, we are currently unable to process refunds for products ordered, including event tickets. However, if there is an issue with the physical condition or delivery of your product please let us know. We will quickly resolve the issue so you can get back to spreading the genius of Catholicism.
Q: Do you ship to Canada?
Yes! Orders to Canada may be fulfilled for an additional shipping charge. This covers shipping, processing, handling, and any border/duty fees, which will be calculated at checkout.
Q: Do you ship internationally?
We ship to the United States and Canada. Orders to Canada may be fulfilled for an additional shipping charge. This covers shipping, processing, handling, and any border/duty fees, which will be calculated at checkout. We are unable to ship to other international locations.
The Ambassador’s Club/Donations
Q: How do I update my Ambassador Club recurring donation?
Thank you for your generous support of our Mission! Please contact our Mission Team at (859) 980-7900, Monday-Friday, 8:30AM-5:30PM EST. We will be happy to quickly update your information. At this time, Ambassadors are unable to make updates to their accounts online.
Q: How can I partner with you to re-energize the Catholic Church in America through The Ambassadors Club?
Please click here to get started or give our Mission team a call at (859) 980-7900, Monday-Friday, 8:30AM-5:30PM EST. We are excited to put your monthly donation to great use to develop the most effective Catholic programs in the world.
Email Programs: Daily Reflections, BEST LENT EVER and BEST ADVENT EVER
Q: I am not receiving the emails I signed up for. Can you help?
We apologize you are not receiving your emails! Please add info@DynamicCatholic.com to your email address book and follow these simple steps. If this does not solve the problem, contact our Mission Team at (859) 980-7900, or email us at info@DynamicCatholic.com.
Q: How do I sign up to receive the Daily Reflection emails?
Click here to sign up for the Daily Reflection emails. Please note the Daily Reflection emails are replaced by BEST LENT EVER and BEST ADVENT EVER during Lent and Advent.
Q: How do I sign up to receive BEST ADVENT EVER emails?
My Account
Q: I’m having trouble logging into my account/I forgot my password. Can you help?
If you are having trouble logging into your account, please follow these steps to reset your password:
1) Visit this login page
2) Click "Forgot Password?”
3) Enter your email address on the password reset modal and click “send”.
4) Check your inbox for an email from Info@DynamicCatholic.com with the subject line: "Reset Your Dynamic Catholic Password" and follow the instructions.
If this does not solve the problem, contact our Mission Team at (859) 980-7900, or email us at info@DynamicCatholic.com.
Q: How do I update my information?
If you need to update your email address, physical address, Ambassador Club donation, or any other information, please contact us and we will be happy to serve you! Give our Mission Team a call at (859) 980-7900, Monday-Friday, 8:30AM-5:30PM EST. At this time, customers are unable to make updates to their accounts online.
Catholic Moments/Sacramental Prep (DECISION POINT, BLESSED, BETTER TOGETHER, STARTING POINT)
Q: Where can I order the DECISION POINT Confirmation Program?
Q: Where can I order the BLESSED First Communion and First Reconciliation Experience?
Q: Where can I order the BETTER TOGETHER Marriage Prep and Enrichment Program?
Click here to order and view BETTER TOGETHER.
Q: Where can I order the STARTING POINT Baptism and Parenting Preparation Experience?
Q: Do you have sacramental prep materials available online?
Yes! Thanks to the generosity of our Ambassadors, the full curriculums for DECISION POINT, BLESSED, BETTER TOGETHER and STARTING POINT are available online for free!
Matthew Kelly’s Top Ten Books List
Q: Can you send me Matthew Kelly’s Top Ten Books List?
Yes! Please visit this page.
Office Hours
Q: What are your office hours?
We’d love to hear from you! Give us a call at (859) 980-7900, Monday-Friday, 8:30AM-5:30PM EST, or send us an email at info@DynamicCatholic.com.